Our Training Partners



CPI’s MAPA (Management of Actual or Potential Aggression) programme delivers comprehensive training that teaches management and intervention techniques to cope with escalating behaviour in a professional and safe manner.  
The programme delivers a solid foundation based on the philosophy of providing the best Care, Welfare, Safety, and Security for staff and those in care that:

  • Focuses on prevention, deceleration and avoidance.
  • Addresses the risks of physical interventions.
  • Teaches safe, non-harmful interventions.
  • Offers proven post-incident strategies to prevent future crises.


Residential Child and Youth Care Professional Certificate

The focus of this training programme is to help improve the quality of residential care for children and youth by strengthening the skills of staff who are responsible for the daily nurturing, care, discipline and teaching of those children in their care.

Specific objectives of the programme include:

  • Providing staff teams with a common knowledge base regarding residential care philosophy, values, programmes and processes, and their role in service delivery
  • Strengthening staff skill in the areas of Developing a Culture of Care, Building Relationships, Understanding Child Development, and Teaching Discipline.
  • Presenting up to date trends regarding residential care issues, programmes and staff roles
  • Using the opportunity for group learning to enhance team building and improve partnerships
  • Creating continuing education opportunities for staff to enhance their job competency, and promoting a positive work attitude as a critical component of staff retention
  • Helping service leaders standardise staff training and accomplish the above objectives



The focus of this training programme is to help improve the quality of service provided for children and youth by strengthening the skills of staff to prevent and intervene in situations where children and youth are displaying aggressive behaviour.

Specific objectives of the programme include:

  • Provide staff with a common knowledge base regarding crisis intervention and the prevention of aggressive behaviour
  • Strengthen the skills of staff in the essential areas of non-physical and physical intervention techniques, teaching more appropriate and effective behaviours and planning for the needs of individual clients.
  • Using the opportunity for group learning to enhance team building and strengthen staff and confidence.



 Response Ability Pathways or simply RAP is an intensive three day certificated professional development programme aimed at providing essential strength-based strategies for all those who care about and work with children and young people in family, school or community settings. All children and young people need supportive adults who respond to their needs rather than react to their problems.

 RAP trains for these ‘response abilities’ to enable adults to encourage and lead young people on pathways to responsibility through applying the Circle of Courage principles of belonging, mastery, independence and generosity in meeting the growth needs of all children and young people.  RAP is grounded in research evidence on resilience, brain science and positive youth development, translating the research into practical methods for building strengths in all children and young people.

 RAP focus is on three basic capacities – Connect, Clarify, Restore – which are the normal ‘abilities’ of the resilient human brain.  We are all hardwired to connect to others for support, to clarify challenging problems and to restore harmony and respect. 




Just as a business measures success in terms of its Return on Investment (ROI), a family can measure success by the return its members receive from investing in each other and their shared future.  Just as successful companies do, families can achieve greater longer-term success by defining their own unique vision, setting goals and executing a plan to achieve them.  The Family ROI Experience enables families to learn and practice this important process efficiently and effectively.

To help families discover their own power to reach their dreams and strengthen their communities by applying proven business principles to revitalise, focus and strengthen families

The Family ROI facilitator training teaches staff to deliver the family ROI programme in a way that truly strengthens families, and develops their expertise in compassionate communication, family relations, organisational development, and group facilitation groups.



Seasons for Growth is based on the belief that change, loss and grief are a normal and valuable part of life. The impact of changes such as death, separation, divorce, and natural disaster upon our lives is explored along with how we can learn to live with, and grow from, these experiences.   The core intention of this programme is the development of resilience and emotional literacy to promote social and emotional wellbeing. The programme is educational in nature and does not provide therapy.

The imagery of the four seasons is used to illustrate that grief is cyclical, not a linear journey with a clear end. Trained “Companions” facilitate small groups where participants share their experiences, and support and learn from one another. Peer support is a key element of the programme, and confidentiality is strongly emphasised.



The Stormbirds program is based on the belief that change, loss and grief are a normal and valuable part of life. Children and adolescents need the opportunity to examine how natural disasters, such as bushfires, floods, cyclones and drought, have impacted on their lives.

Stormbirds provides an opportunity for each participant to integrate the appropriate knowledge, skills and attitudes to understand and to cope with the changes brought about by a natural disaster. This takes place within an atmosphere of like-to-like peer support.

Throughout the country we have teams of dynamic individuals who bring a diverse mix of experience and knowledge to our organisation.  Our staff are committed to the organisation’s vision of a world strong with children through their day to day interactions with children and families in the service.

As a nationwide team we share a strong vision and values and we have been lucky to have some great teachers and mentors.  People such as Nan Henderson, who introduced us to the theory and practice of Resiliency and Larry Brendtro who showed us the Circle of Courage and effective ways to work with troubled children. 

Resiliency theory teaches us that the ability to “bounce back”, to rise above adversity, is innate. It teaches  us that children are hard wired to seek connection and that children connect with adults who show them respect but rebel with those who seek to control or buy them through power or permissiveness.  We learn that relationships with children and young people based on connection and respect have enormous “growing” and “healing” power.  All of these lessons help build our belief that even children experiencing immense pain and conflict can and do change for the better.

We also offer a range of specialised training programmes that enable staff to work with the identified needs of children and families in structured and creative ways to bring about the transformative experiences they need to heal and recover.



Journey of Hope programme focuses on an individual’s strengths by building on their existing resilience and enhancing positive coping skills. This psychosocial support is neither counselling nor focused on trauma. 

Journey of Hope is a series of programmes for children and adults that are designed to:

  • support children and caregivers in understanding and normalising emotions associated with difficult circumstances and adversity
  • support children and caregivers in developing positive coping strategies to deal with their emotions
  • build on the inner strengths of children, families, schools and communities to further develop positive coping strategies
  • develop a person’s sense of hope and future by empowering them to feel more in control